EMS Leadership Academy

Empowering Emergency Services Leaders

“Leadership is More Than a Position”
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Robbie MacCue

Robbie MacCue, BS, Paramedic

Robbie MacCue, MBA, Paramedic   www.MacCue.net

For more than 14 years, Robbie served as the President of a non-profit EMS organization in Upstate New York causing remarkable changes and measurable results working with Lisa on organizational change.

Robbie MacCue has more than 18 years experience in the EMS industry.  Currently, he is serving as a paramedic with the Town of Colonie, in New York, in their Special Operations Division for ground rescue, flight & tactical medicine. He performs international medical flights with REVA air ambulance. He served as President of Sand Lake Ambulance, a non-profit EMS organization in Upstate New York, for 14 years. In addition, Robbie is a CPR instructor who is passionate about empowering others to save more lives.

Robbie graduated from Rensselaer Polytechnic Institute, with a BS in Information Technology & Management Information Systems and from Case Western University’s Executive MBA program with their speciality Cleveland Clinic health care leadership program. Robbie enjoys providing business consulting that combines his love of technology with healthcare to businesses and non-profit organizations.

Robbie is licensed through the Standard’s for Excellence® Institute that gives independent consultants the knowledge, skills, and tools necessary to work with nonprofit organizations across the country interested in learning about and implementing the Standards for Excellence® code.

Robbie has partnered with the American Heart Association and cardiac arrest survivors to teach CPR to over 3,000 students at his home town high school in Averill Park, NY, and took the message statewide spearheading a movement to pass legislation that added hands-only CPR to the health education curriculum in New York State in 2015. Due to his expertise, Robbie has appeared on XM Satellite Radio’s Doctor Radio show, a local NBC news affiliate, front page of NY’s Capital Region Times Union newspaper and Real Conversations, a talk show in NY’s Capital Region. In 2013, Robbie was awarded Advocate of the Year by the American Heart Association’s New York affiliate chapter.

With looming budget issues and other constraints, Robbie realized the need to transform his non-profit ambulance company and medical training company so he began diligently working  with leading communication authority and organizational change expert, Lisa Giruzzi. Together they were able to provide an intervention for the ambulance company that created a magnetic and thriving culture causing volunteer participation to more than double; exceeding 19,000 hours per year.  Additionally,  payroll expenses were reduced by over $20,000. Since the issues addressed at Sand Lake Ambulance are common among other EMS organizations, Robbie and Lisa launched an initiative to empower the EMS industry to create similar results. Together, they have formed the EMS Leadership Academy, published a book, and are both committed to having a positive impact on Emergency Services worldwide.

Robbie MacCue’s Most Recent Posts:

Why is great EMS Leadership so rare? - 1) Traditionally most EMS providers become leaders by default, not by design. They're often stuck with one tool in their tool box and it's not sufficient for dealing with all situations.  2) Most organizations consider investing in developing a leader when they've stepped into the position, and it's often too little too late. Imagine developing a […]
Why is failure so stigmatized when it’s necessary for innovation? - 1) People have a fear of looking bad and people's past experiences shade their current reality. Some people are traditionally afraid of not knowing all the answers. 2) Reframe your failures: "Sometimes you win, and sometimes you learn." 3) Approach situations (yourself and others) with compassion. There is such a real thing as a learning curve. Check out […]
What does it take to be supportive of your personnel? - The question we received and answer in this video is "What does it take to be supportive of your employees and volunteers in an EMS organization? 1) Need to learn to effectively communicate in all methods (verbal, written, etc). 2) Learn to authentically listen and ask for feedback ongoing assessment of communication in your organization for more […]
Six Keys to Leading Positive Change – Rosabeth Moss Kanter - Rosabeth Moss Kanter is an esteemed professor of the Harvard Business School and author of over 20 books on innovation, strategy, and leadership. In this #TEDTalk she reveals  insights on how to make positive change happen in organizations, the world, and to what matters most to you.Show Up. Sometimes just being there makes all the difference. Speak […]
Dr. Anthony Fauci Thanks EMS Providers for Their Efforts During the COVID-19 Pandemic - Dr. Fauci addresses NEMSMA audience and EMS providers around the nation, thanking proivders for their service and encouraging providers to look out for one another. "Together we can do this, we can end this terrible scourge. Stay safe and please look out for one another. Thank you again for your service and protecting the health of […]

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About EMS Leadership Academy

Our purpose is to be the source of transformational leadership in Emergency Services.

We empower leaders to cause other leaders and to create bold visions that redefine the future of their organization and Emergency Services worldwide.

Our work causes lasting, positive, sustainable change.

The Keys to NOT doing it all yourself

Contact

Albany, NY 12205

PHONE: 888-330-8288
EMAIL: [email protected]

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