For more than 14 years, Robbie served as the President of a non-profit EMS organization in Upstate New York causing remarkable changes and measurable results working with Lisa on organizational change.
Robbie MacCue has more than 18 years experience in the EMS industry. Currently, he is serving as a paramedic with the Town of Colonie, in New York, in their Special Operations Division for ground rescue, flight & tactical medicine. He performs international medical flights with REVA air ambulance. He served as President of Sand Lake Ambulance, a non-profit EMS organization in Upstate New York, for 14 years. In addition, Robbie is a CPR instructor who is passionate about empowering others to save more lives. Robbie graduated from Rensselaer Polytechnic Institute, Troy NY with a BS in Information Technology & Management Information Systems and from Case Western Executive MBA program and the Cleveland Clinic’s health care management track. Robbie enjoys providing business consulting that combines his love of technology with healthcare to businesses and non-profit organizations.
In 2018, Robbie became licensed to offer consulting services for the Standard’s for Excellence® program by completing an exclusive professional development initiative that gives independent consultants the knowledge, skills, and tools necessary to work with nonprofit organizations across the country interested in learning about and implementing the Standards for Excellence code.
Robbie has partnered with the American Heart Association and cardiac arrest survivors to teach CPR to over 3,000 students at his home town high school in Averill Park, NY, and took the message statewide spearheading a movement to pass legislation that added hands-only CPR to the health education curriculum in New York State. Due to his expertise, Robbie has appeared on XM Satellite Radio’s Doctor Radio show, a local NBC news affiliate, front page of NY’s Capital Region Times Union newspaper and Real Conversations, a talk show in NY’s Capital Region. In 2013, Robbie was awarded Advocate of the Year by the American Heart Association’s New York affiliate chapter.
With looming budget issues and other constraints, Robbie realized the need to transform his non-profit ambulance company and medical training company so he began diligently working with leading communication authority and organizational change expert, Lisa Giruzzi. Together they were able to provide an intervention for the ambulance company that created a magnetic and thriving culture causing volunteer participation to more than double; exceeding 19,000 hours per year. Additionally, payroll expenses were reduced by over $20,000. Since the issues addressed at Sand Lake Ambulance are common among other EMS organizations, Robbie and Lisa launched an initiative to empower the EMS industry to create similar results. Together, they have formed the EMS Leadership Academy, published a book, and are both committed to having a positive impact on Emergency Services worldwide.