Plan on them leaving. If you know how to grow a great employee you are not afraid or worried when someone leaves. Structure for developing peopleDevelop a bench of capable people, invest in their leadership development. Think about what they are getting out of being with the organization?Think about the kind of organization you’d like […]
Why does it seem that people try to make things challenging for leaders?
#1, no one said leadership would be easy. AND it’s our goal to give EMS leaders the tools to make it easier. That statement is really our own interpretation. Do we really think people we don’t like are scheming to make our lives more difficult? They’re probably not giving it a second thought. If someone does […]
How do we create strong EMS leadership at the national level?
Join national advocacy groups, participate and contribute. What are you and your organization doing to educate the public (that includes elected officials.) The phrase: “All politics is local” since most of EMS’s funding stream comes from local municipalities. Lobby Days at the State & National level – help educate politicians and share emotionally connecting stories. Find a […]
Why do promotions sometimes bring out the worst in people?
3 things… Fear, fear and fear! insecure thinking, worry about how others will perceive them and that they are in over their head/fear of failureBuddy to Boss – don’t want to look like they are giving special treatment Lack of training or preparation for the position Any of our courses on our website, for even the new and up […]
Why do EMS providers eat their young? Why are they so mean/abusive to newer providers?
Unfortunately, the trial by fire mentality is pervasive in pre-hospital care – wanting to ensure people are tough enough for EMS – Kindness seen as weak. Is that how you want your people treating your patients in the community?That’s how I was trained (i.e. it was good enough for me) – don’t realize a thriving […]
How do I manage all of these projects? There doesn’t seem to be enough time.
Remember, we all have the same # of minutes in the day. Stop trying to do it all yourself! Create more teamwork/collaboration and multiply your time.Evaluate priorities or big rocks to accomplishSlow down to speed up – Focus on one thing at a time. Multi tasking is a myth. Our brains work best when focused […]
How do I train others to be managers?
Ask yourself, what do you really want? Do you want more managers or more independent leaders who can make informed decisions?Your people are your biggest asset. Give them the tools, develop them, and invest in them.See your #1 job is developing the people around you instead of getting them to do stuff. How will the […]
What’s the best way to show I value our people? How do I show how important they are to me?
#1: Tell them. Acknowledge them. Thank them. Appreciate them.Get curious about what makes your people feel valued. For some people it’s a thank you for others it’s a promotion or additional responsibilities, etc.Do they believe what you’re saying? Do your actions match your words? This is why we wrote a book together called “Making Good of […]
How do I get people to take initiative and ownership
Do you take ownership or 100% responsibility? As a leader, we have to be an example to others, actions speak louder than words.Give up control, i.e. making people do it “your” way or the “right way”. Ask more questions, get people’s inputSee your #1 job is developing the people around you instead of getting them to […]
US Report on Characteristics & Challenges of Rural Ambulance Agencies
In this report was published by the The Rural Policy Research Institute (RUPRI) is a national policy research organization with a mission to: (1) undertake unbiased research and analysis on the challenges, needs, and opportunities facing rural America; (2) improve the understanding of the impacts of public policies and programs on rural people and places, […]
