As leaders, sometimes we don’t want to hear the bad stuff. We don’t want to hear the reasons why not. We don’t to hear more of what people are gossiping and complaining about. We don’t want to hear it, mostly, because we don’t know what to do with dissent. That’s where the shift needs to […]
It’s Not What You Say; It’s What They Think It Means
Despite this most people spend the vast majority of their energy and attention on what they are going to say rather than how it is going to be listened to. People listen through their assessments, opinions, interpretations, expectations, etc. Despite the fact that these things are based on past experiences and have very little (if […]
A shot of Vitamin H. Does Happiness impact the workplace?
If there’s something we could all use a dose of, it’s vitamin H. No I’m not talking about the real vitamin H (Biotin) or even Haldol… I’m talking about Happiness. Think about it. Do YOU like to be around people who drain the energy out of you, who are miserable and just looking for an opportunity […]
What motivates people?
Remember: It’s not always about money. In Dan Pink’s TED talk, he eloquently conveys that once basic money needs are met, then autonomy, mastery and purpose becoming motivating factors for people. In fact, money can actually demotivate people and cause worse results. “There is a mismatch between what science knows and what business does.” Dan Pink […]
New book helps leaders engage EMS members at meetings
What’s the book is all about: In leading well over 100 organizational meetings, I now see how easy it is to go with the flow and do what has always been done to get by. In some cases it may just be treading water to survive as an organization or survive the membership and the […]
Do people hate change?
Do people resist (or hate) change? Your immediate answer might be yes …
Creating an EMS Organization that Doesn’t Suck
Does your organization energize you or bring you down? Do you dread your board/staff/member meetings? Does it seem easier to just do it all yourself rather than get people to step up? Are you counting down the days until your term is up or until your next vacation? If you answered yes to any of […]
How Money is Not Your Problem
“How money is not your problem”. It’s your thoughts about it… Money (or lack thereof) is not your problem. It is also not the economy, or people’s failure to donate or any thing having to do with money. I’ll say it again, MONEY IS NOT YOUR PROBLEM. The problem is your thoughts about money […]
EMS Leadership – Not doing it all yourself: Part Two
[If you haven’t read Part I, check it out] In order to not do it all yourself you must have reliable motivated people around you that you can delegate to. Consider, if you don’t have those people around you it’s a function of how you are leading, i.e., it’s you, not them. This is good […]
Taking Care of Our Own
Critical Incident Stress Management For Emergency Medical Services Guest contributor: Johanna Flanigan, RN & Retired EMT Have you ever returned from an intense call and felt you didn’t do enough to help that patient? Have you ever laid in bed at night unable to sleep because all you are seeing and thinking about when you close […]
